What we collect
When you place an order or create an account, we collect your name, email address, phone number, billing/shipping address, and details of your orders. If you use address autocomplete at checkout, the text you type is sent to Google's Places API to suggest matching addresses.
How we use it
To process and ship your orders, send you order confirmations and delivery updates, arrange installation where it applies, provide customer support, and keep your account secure.
Who we share it with
Payments are handled entirely by our payment provider, acting as Merchant of Record — we never see or store your full card details. Your delivery address is shared with the courier carrying your parcel. Order and account emails are sent via our email provider, Resend. We do not sell your personal data to anyone.
Cookies
We use a small number of cookies to remember your language and currency preference, keep the items in your cart, and keep you signed in. We don't use advertising or tracking cookies.
How long we keep it
We keep your account and order data for as long as your account is active, and afterwards only as long as required for accounting and legal purposes.
Your rights
You can ask to see, correct, or delete your personal data at any time by contacting us at support@example.com.
Children
Our services are not directed at children, and we don't knowingly collect personal data from anyone under 16.
Changes to this policy
We may update this policy occasionally. The current version is always available on this page.
Contact
Southend Home & Air, registered at 69 Broadmead, Bristol BS1 3DX, United Kingdom · operating southendautony.com · support@example.com